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Paid, Got Charged But Didn't Get My Upgrade

deathmobile credit card

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3 replies to this topic

#1
darthrunizus

darthrunizus
  • 2 posts

I tried to upgrade deathmobile for 6 times. It got rejected all the time but the bank said I will be charged 3 times because the transactions were proceeded. However, I didn't get anything not even an upgrade. Please help me!


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#2
Con

Con
  • 4,255 posts

Hey Darth, that's no good. 

 

You can dispute the charges with Facebook through your purchase history to get your money back: https://www.facebook...220279601335568

 

Why were the purchases rejected? Did you get an error or a notice as to why?



#3
darthrunizus

darthrunizus
  • 2 posts

It's rejected because the bank need to confirm any foreign currency payment (I'm not in US) so I suppose they block it but after that I confirmed the transaction with the bank and they said it's valid but it has 3 order of the upgrade

There's no purchase history in facebook at all. 

Everytime I tried to buy they system said the transaction cannot proceed and i won't be charged so I am really confused here and want to figure this out soon.


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#4
Con

Con
  • 4,255 posts

We don't have any record of any completed transactions either. It might take some time for Facebook to register the payment if your bank has to manually confirm it.

 

You might need to dispute the charge with your bank.





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