Hi elsewhere in the forums matt suggested i install firefox version 63 and I did and it solved the problem for me.
Connection Issues And Disconnects
Posted 28 December 2018 - 12:17 AM
Gets to "Loading Assets" (about one-third of the bar) and freezes with black screen (playing/loading screen) and the game cursor.
Account loads on Chrome and on FF on laptop so it's something peculiar here but I just re-installed FF and still no joy.
Hi Casual Race,
check out this thread, it should suit your problem,
my guess is that it loads ok on your laptop with Firefox because your laptop is windows 7 not windows 10?
Edited by Matt Baker UK, 28 December 2018 - 12:19 AM.