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Deathmobile Paid But No Upgrade

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8 replies to this topic

#1
MacAries

MacAries
  • 6 posts

I paid for Upgrade of DeathMobile but even after refresh I did not have it. Paypal transaction 58E03186RD056572P Mozilla Firefox 39.0.3


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#2
Con

Con
  • 4,259 posts

Hi Mac, can you please copy and past your User ID and Username for us, the one in your profile doesn't appear to be valid.



#3
MacAries

MacAries
  • 6 posts

User Name MacAries

User Id: YKOQWiv9qC_oOm3A3jnAQVhn89VD3-4UandjgsRE3HoE1

 

can't paste into form in IE


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#4
MacAries

MacAries
  • 6 posts

User Name MacAries

User Id: YKOQWiv9qC_oOm4A3jnAQVhn89VD3-4UandjgsRE3HoE1

 

can't paste into form in IE


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#5
MacAries

MacAries
  • 6 posts

What's the hold up? This bug should have been fixed long ago.


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#6
Con

Con
  • 4,259 posts

The hold up is that your transaction isn't complete. It's still listed as being open. 

 

I'd check with PayPal to ensure that the transaction is completed and not pending. If it has been completed, you may need to consult Yahoo's payment support in order to have the transaction fixed. Unfortunately, we don't have any control over the payment system. 

 

https://help.yahoo.com/kb/games



#7
MacAries

MacAries
  • 6 posts

Imediately after the the purchase i got the confirmation email from Paypal and opened this thread giving you the paypal transaction id now between Yahoo and con artist theres a bug. Please fix it. You sent a payment of $29.90 USD to Yahoo Inc.
(paypal-billing@cc.yahoo-inc.com)


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#8
MacAries

MacAries
  • 6 posts

For example my user id is very long and complicated ask your accountant where the 29.99 is maybe the problem is in your user id system

 

and I complained t Yahoo too

Thank you for contacting Yahoo

An incident 14347605 has been created for you.

 

Stay on this these purchase bugs hurt your company


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#9
Con

Con
  • 4,259 posts

For example my user id is very long and complicated ask your accountant where the 29.99 is maybe the problem is in your user id system

 

and I complained t Yahoo too

Thank you for contacting Yahoo

An incident 14347605 has been created for you.

 

Stay on this these purchase bugs hurt your company

 

Hopefully Yahoo can sort it out for you.

 

Again, we have no control over Yahoo's payment system. Even though you access it through our game, we do not manage payments, Yahoo does. 





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