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Problem Whit Supply Boxes

Keys Boxes

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Lyon Monroe

Lyon Monroe
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The problem are this:


I buy a keycard level 3 and i get 1 box for use my key, them when i open the box there´s a message that say that i can´t open my box for the moment and i have to try again later, i click on "continue" bottom  but later my keycard and the box  was gone. i refresh the game around like 2 or 3 times but the key and the box are still gone. i want to know what happpend whit my key and if im not  the only one whit that problem. cause im afraid that this problem happen again in one premium card and waste again other key :(  please help me whit this problem

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Also tagged with one or more of these keywords: Keys, Boxes