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Retrieving Your Profile


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3 replies to this topic

#1
Milan

Milan
  • 10 posts

Loading stuck on retrieving your profile on my main acc while i still can log on both alts.

Sent email to Conartist,started topic in forum,nothing happened for 3 days.

Since i have 53K fuel and over 300 prems there plus some nice guns/gears ,i want you to solve this problem or refund me $,PRONTO!


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#2
waterzxc

waterzxc
  • 1 posts

Same man, cant log in on my facebook DZ acc. Always getting stuck on retrieving your profile, wish Devs will help us fix it


  • 0

#3
Con

Con
  • 4,259 posts

We're looking into it. Facebook made some kind of change to their security settings or structure that is messing with our ability to load profiles. It's only affecting certain accounts, so it's making it tricky to track down. 



#4
Con

Con
  • 4,259 posts
To fix the problem, you'll need to go to Facebook and select the downward arrow menu. Then select Settings. 
 
Click on The Last Stand: Dead Zone and then click remove. Don't worry, this won't affect your account at all, this just removes it from your Facebook list. 
 
When you load the game again - https://apps.faceboo...stand-deadzone/ - it will ask you for permissions to enter. Accept those and you should be good to go.