There has been a flurry of people posting complaints about other people making offensive comments in the chat system. To counter this, I would ask that you consider the following before posting such a complaint:
1. Is it really offensive?
Something has to be truly offensive for us to consider banning someone over it, or it has to be a very clear breach of out ToS. If someone is just calling you an ass then you are much better off using the block and mute options that are provided and moving on with your life.
2. Send a Report.
You can do this by simply clicking on the player's name and selecting "Report Comment".
3. Don't post it on the forums
This will only lead to flame wars and will result in me not liking you very much.
And most importantly, don't waste our time. If you start flooding us with every little thing then we are more likely just to suspend your account.